Privacy Policy for ContractorAI

Effective Date: November 4, 2025

Last Updated: November 4, 2025

1. Introduction

Welcome to ContractorAI ("we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application (the "App"). Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the App.

2. Information We Collect

2.1 Information You Provide Directly

We collect information that you voluntarily provide when using ContractorAI:

• Account Information: Email address, name, password, company name, phone number, business address
• Business Data: Projects, job details, client information, invoices, estimates, financial records
• Client Records: Client names, contact information, project history, communication logs
• Employee Information: Employee names, contact details, work schedules (if you use employee management features)
• Photos and Documents: Job site photos, receipts, documents you upload
• Payment Information: Processed securely through Stripe (we do not store credit card numbers)

2.2 Information Collected Automatically

• Device Information: Device type, operating system, unique device identifiers
• Usage Data: Features used, pages viewed, time spent in app, interaction patterns
• Location Data: Approximate location (with your permission) to help track job sites and calculate travel distances
• Calendar Data: Appointments and schedules (only if you enable calendar sync)

2.3 Information from Third-Party Services

If you connect third-party services, we may receive:

• Google Calendar: Calendar events, availability (with your permission)
• Google Sign-In: Email, name, profile picture
• Apple Sign-In: Email, name (or anonymous email if you choose)

3. How We Use Your Information

We use your information for the following purposes:

• Provide Services: Deliver the core functionality of ContractorAI including pricing calculators, project management, financial tracking, and AI assistants
• Process Payments: Handle subscription payments and billing through Stripe
• AI Features: Provide AI-powered pricing recommendations, project insights, and chatbot assistance using OpenAI
• Calendar Integration: Sync your appointments and job schedules with Google Calendar
• Account Management: Create and manage your account, authenticate users, provide customer support
• Communications: Send service-related emails, notifications, updates, and support messages
• Improvements: Analyze usage patterns to improve features and user experience
• Security: Detect and prevent fraud, abuse, and security incidents
• Legal Compliance: Comply with legal obligations and enforce our terms of service

4. How We Share Your Information

We never sell your personal information to third parties.

We share your information only in the following limited circumstances:

4.1 Third-Party Service Providers

• Supabase: Secure database hosting and authentication (SOC 2 compliant, GDPR compliant)
• Stripe: Payment processing for subscriptions (PCI DSS compliant)
• OpenAI: AI-powered features including chatbots and pricing analysis
• Google Calendar API: Calendar synchronization (only if you enable this feature)

4.2 Legal Requirements

We may disclose your information if required by law, legal process, or government request.

4.3 Business Transfers

If ContractorAI is involved in a merger, acquisition, or sale of assets, your information may be transferred. We will notify you before your information is transferred and becomes subject to a different privacy policy.

5. Data Security

We implement industry-standard security measures to protect your information:

• Encryption: All data transmitted between your device and our servers is encrypted using SSL/TLS
• Secure Storage: Data at rest is encrypted in our Supabase database
• Access Controls: Strict authentication and Row Level Security (RLS) ensure users can only access their own data
• Payment Security: Payment information is processed securely through Stripe and never stored on our servers
• Regular Updates: We regularly update our security practices and conduct security audits

6. Your Privacy Rights

6.1 Access and Control

You have the right to:

• Access: View all your personal information stored in the app at any time
• Update: Edit your account information, business data, and preferences
• Export: Download your business records and data in a portable format
• Delete: Request deletion of your account and all associated data
• Opt-Out: Disable optional features like calendar sync, location services, or notifications

6.2 California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act:

• Right to know what personal information we collect and how it's used
• Right to request deletion of personal information
• Right to opt-out of the sale of personal information (we do not sell personal information)
• Right to non-discrimination for exercising your privacy rights

6.3 European Privacy Rights (GDPR)

If you are in the European Economic Area, you have rights under the General Data Protection Regulation:

• Right to access, correct, or delete your personal data
• Right to data portability
• Right to restrict or object to processing
• Right to withdraw consent at any time
• Right to lodge a complaint with a supervisory authority

7. Data Retention

We retain your information for as long as your account is active or as needed to provide services. When you delete your account:

• Your personal information is deleted within 30 days
• Backup copies are removed within 90 days
• We may retain certain information if required by law or for legitimate business purposes (e.g., fraud prevention)

8. Children's Privacy

ContractorAI is intended for business use by adults. We do not knowingly collect information from children under 13. If we learn we have collected information from a child under 13, we will delete it immediately. If you believe we have collected information from a child, please contact us.

9. Third-Party Links

The App may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.

10. Push Notifications

We may send push notifications for:

• Appointment reminders and calendar notifications
• Project updates and deadlines
• Payment confirmations and billing alerts
• Important account notifications

You can disable push notifications in your device settings at any time.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this privacy policy.

12. Changes to This Privacy Policy

We may update this privacy policy from time to time. We will notify you of significant changes by:

• Posting the updated policy in the app
• Sending you an email notification
• Displaying a prominent notice in the app

Your continued use of ContractorAI after changes are posted constitutes acceptance of the updated policy.

13. Cookie Policy

The App uses minimal cookies and similar technologies for:

• Authentication and session management
• Remembering your preferences
• Analytics to understand usage patterns

You can control cookie preferences through your device settings.

15. Consent

By using ContractorAI, you consent to this privacy policy and agree to its terms. If you do not agree, please do not use the App.

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ContractorAI - Business Management for Contractors
© 2025 Elevated Systems LLC. All rights reserved.
This privacy policy was last updated on November 4, 2025